As we continue to monitor the situation around COVID-19, Alpine Insurance’s continued priority is the health and well-being of it’s clients and employees. We are doing everything we can to protect you and employees and minimize the disruption to our day-to-day business.
For the time being our account managers are working remotely with access to email and phone. Our producers are available by email and by phone as well. We are trying to limit in person contact at this time whenever possible.
Our certificate department is in full operation, email: email@example.com. Our front lobbies at Alpine are closed. If you need to make a payment directly to Alpine, please mail to:
Mail your payment to:
6160 Plumas Street, Suite 100
Reno, Nevada 89519
In addition, we are taking extra precautions to reduce the risk of getting sick and preventing transmission of COVID-19, and we encourage you to as well:
- Washing hands with soap and water for at least 20 seconds
- Cough or sneeze into your sleeve or tissue
- Avoid touching your face
- Stay home if you are sick
- Try alternative to shaking hands
Additional resources can be found at:
- Work Health Organization at www.who.int
- Centers of Disease Control and Prevention at www.cdc.gov
I have attached three CDC flyers for posting in your facilities.
Stay safe and stay healthy. Please know, we will help you in any way we can as we face such an incredible unknown.”
You may have already begun to receive COVID-19 related coverage questions from policyholders. The most common inquiries are likely prompted because some businesses may be closing voluntarily, while others may worry, they will be asked to close by a governmental authority. Coverage for business interruption losses under standard Business and Personal Property Coverage would not be triggered by voluntary or forced business closures alone, because there is no physical damage to the premises. Standard policies also exclude loss caused by order of any civil authority, including seizure, confiscation, destruction, or quarantine of property, which many policyholders may be facing in the coming weeks. We understand that policyholders, like the rest of us, are doing their best to navigate these unfamiliar times, and we will of course review the specific facts of any claim presented and evaluate each coverage situation on an individual basis.